MedTourEasy helps people navigate healthcare services
Our mission is to improve access to healthcare worldwide. To do this, we take a patient-centric approach to help individuals and organizations navigate healthcare systems abroad.
Founded in India in 2015, our first product is a popular medical tourism platform that allows patients to book medical treatments at hospitals and clinics internationally.
Our products and services
Medical Tourism Platform
Our platform is a curated global marketplace that connects healthcare providers with patients looking for treatment abroad.
We select providers based on their certifications and accreditations, experience treating international patients, and patient satisfaction.
Medical Concierge Services
These services are tailored to assist the international patients we serve.
We offer logistical assistance, medical record translation, on-site medical interpretation, and ground transfers.
Second Medical Opinions
Our app-enabled, easy access second opinion service provides access to more than 500 experts, covering all medical specialties.
Our leadership team
We’re a team of professionals employees, with decades of experience in helping patients get the healthcare they need. Our staff includes doctors, nurses, dentists, and experienced representatives of the insurance, TPA.
Medical Travel: We help patients find and book medical treatment, anywhere in the world. Our multilingual team assists with medical translation, interpretation, visa arrangements, as well as booking hotels, flights, and other logistics.
Second Medical Opinions: Leading medical experts review cases in detail and provide customized recommendations to meet each person’s unique medical needs. A second opinion can change a diagnosis, prognosis, or course of treatment.
We help individuals book the treatment they need. Our dedicated Care Team organizes a custom treatment plan and cost estimate from hospitals and clinics around the world. We help book appointments, arrange second opinions, or the logistics of a medical treatment abroad.
Our provider network of hospitals and clinics spans the entire world and covers every medical need. The medical providers we list must comply with our strict quality assurance criteria. In some countries, we require a sign-up fee for a provider to be listed on our medical travel platform, but these providers must still pass our quality assurance process to be listed. Healthcare providers are judged on three main criteria:
Experience with international patients
Medical quality This is based on locally and internationally recognized accreditations and standards. These accreditations and certifications are listed on clinic profiles. Finally, physician experience and education are important for evaluating a clinic’s medical quality.
Experience with international patients The clinics and hospitals listed on Medigo are experienced in treating international patients, and they employ multilingual staff or have interpreters available.
Patient satisfaction This is identified through reviews and interviews with former patients, and we publish every review – good or bad – to our platform as we want our platform to reflect the real patient experience.
Quality review Clinics and hospitals go through an ongoing internal quality review process. There are several possible outcomes for a clinic, depending on the nature of the concern, including no action taken, suspension and warning issued, and permanent removal from our network.
We have an integrated review system that ensures reviews submitted through our platform are 100% genuine.
Only patients that undergo a treatment booked through MedTourEasy can review their experience at medical providers on our platform. We do not allow other user-generated reviews, for we cannot verify the authenticity of the content in these reviews.
We ask patients to rate (from 1 to 5) how happy they were with their overall experience, as well as these factors:
Communication How responsive and accessible were the clinic staff before, during and after treatment? Friendliness How helpful were the clinic staff and involved personnel? Value Was the experience good value for money? Facilities Were the clinic’s facilities everything they promised? Location How accessible was the clinic?
We also ask for some qualitative feedback about the experience and for a review of our service on external review platform Trustpilot.
The provided feedback is immediately posted to the website. We also post negative reviews, because we believe these reviews reflect the real patient experience and give medical providers the chance to improve their services.
If a medical provider receives a poor review, we inform the provider and give them the opportunity to respond to the review. When necessary, we facilitate communication between the patient and the provider to try to resolve the situation.
We help our people get the treatment they need for their health.
“The MedTourEasy team had amazing quick follow through. The Salutaris Medical Center was amazing! The staff was kind. The private room was spacious n clean.
My surgery was so easy. And all the while MedTourEasy helped me through the process step by step!”
– Nan had a hip replacement at Salutaris Medical Center, Mexico
“In the midst of our family’s trip around the world I started experiencing symptoms that required me to see a GI specialist…
I worked through MedTourEasy to locate and schedule with a doctor in Bangkok. … MedTourEasy was very helpful in coordinating with the hospital before and after the procedure.“
– Aaron had a colonoscopy at Sikarin Hospital, Thailand
“I came to this clinic for an angioplasty, to have stents placed, and for cardiac catheterization, following severe pain in the chest. I discovered this clinic via MedTourEasy.
I requested a quote and received a response in less than 24 hours from a MedTourEasy Case Manager.“
– Thiery went to Clinique Pasteur in Tunisia for cardiology procedures